Privacy Policy

Last Updated: January 2026

Twin Lakes HS ("we," "us," "our," or "Company") operates twinlakeshs.org (the "Site"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this Privacy Policy carefully. By accessing and using twinlakeshs.org, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and other contact information you voluntarily provide through forms, newsletters, or inquiries.
• Technical Data: IP address, browser type, operating system, referring URL, pages visited, and time spent on pages.
• Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
• Usage Data: How you interact with our Site, including clicks, searches, preferences, and content engagement.
• Device Data: Information about your device, such as device identifiers and mobile network information.

How We Use Information

We use the information we collect for various purposes, including:

• Conducting analytics to understand Site traffic and user behaviour;
• Tracking affiliate commissions and performance for casino partners;
• Improving and optimizing Site functionality and user experience;
• Personalizing content and recommendations;
• Sending newsletters, promotional materials, and updates (with your consent);
• Responding to your inquiries and customer service requests;
• Detecting, preventing, and addressing fraud and security issues;
• Complying with legal obligations and enforcing our Terms of Service.

Cookie Policy

We use cookies and similar technologies (pixels, web beacons) to enhance your experience on our Site. Types of cookies we use include:

• Essential Cookies: Required for Site functionality (e.g., session management).
• Analytical Cookies: Help us understand how users interact with our Site (e.g., Google Analytics).
• Marketing Cookies: Used for affiliate tracking and advertising purposes.
• Third-Party Cookies: Set by casino partners and affiliate networks.

Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Third-Party Links

Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or security of external websites. Each casino operator and affiliate maintains its own privacy policy, which we encourage you to review independently. Your use of third-party sites is governed by their respective terms and policies, not ours. Please exercise caution and review their privacy disclosures before providing personal information.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

• UK/EU (GDPR): You have the right to access, rectify, erase, restrict processing, data portability, and withdraw consent at any time. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
• US (CCPA/CPRA): If applicable, you have rights to know, delete, and opt-out of the sale or sharing of your personal information.
• General Rights: You may request a copy of the personal data we hold about you and request corrections or deletion, subject to legal obligations.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Generally, we retain:

• Account and contact information for the duration of your engagement with us;
• Analytical and usage data for up to 26 months;
• Affiliate tracking data in accordance with partner agreements and legal requirements;
• Legal and compliance data as mandated by UK and international regulations.

When data is no longer required, we securely delete or anonymize it. Exceptions may apply where retention is necessary for legal, regulatory, or legitimate business purposes.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:

Email: privacy@twinlakeshs.org
Website: twinlakeshs.org

We will respond to your inquiry within 30 days or as required by applicable data protection laws. If you are a UK or EU resident and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Privacy Policy Version: 1.0 (January 2026)